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WHCC

Your professional photographic and 
press printing partner.

 

Weekend Customer Service Hours

The WHCC Customer Service Staff has extended hours for December! Monday through Friday our staff is available from 8:00am - 7:00pm CST. All Saturdays and Sundays leading up to Christmas (December 3-4, 10-11, 17-18), the Customer Service Staff will also be available by phone and email. Saturday hours are 9:00am - 5:00pm CST and Sunday hours are Noon - 5:00pm CST.

Weekend CS Hours
Free Focused Templates
Holiday Turnaround Times
Ordering Press Products
Framed Prints
 

Limited Time: Free Templates from Focused by WHCC

templates from focused by whcc

For a limited time we're offering two of our exclusive Focused by WHCC templates for free! Download two holiday templates, a 5x7 folded and a 5x5 Boutique trifold, and experience how using templates can make your holiday card designing so much easier! All templates on Focused by WHCC are layered Photoshop PSD or TIFF files that are completely customizable. Simply drag your images into the templates, alter the text fields, change the colors in the template and mix and match template elements to create your own design.

Focused by WHCC is the premier resource for photo related product templates offering an ever-growing line of high quality templates for WHCC Press Printed Greeting Cards, Books, Albums and Boxes & Cases. Easily search for the perfect template by category, color, designer, product, and even the number of photo openings! Templates can be purchased individually or in sets.

The two free templates are available for download until December 7, 2011.

Click here to download the two FREE Focused by WHCC templates
View all the new 2011 Holiday card templates from Focused by WHCC.

 
 
 

Holiday Shipping and Turnaround Time

WHCC App for iPHone

It's December and there are only a few weeks left until the holidays! Here are some shipping and turnaround time reminders to make this holiday season as smooth as possible!

  • Turnaround Time: Keep in mind our published turnaround times, and track your orders online or using our iPhone App. During these next few weeks, leave some extra time for any possible minor delays and place your orders as soon as possible to guarantee delivery by Christmas. We do not have any cut-off dates for orders shipping to the United States and all orders placed on or before December 23rd can be delivered on December 24th or before with expedited shipping. Please note that December 24th this year is a Saturday and will require a Saturday upgrade to arrive on that day. Orders shipped to Canada by UPS and other international destinations served by the postal service will need to allow more time for shipping.
  • Shipping Upgrades and Rushes: Please note that adding overnight shipping does not guarantee your order will ship the same day. It only expedites the shipping method once the order is complete. A 50% rush may be available if you need to expedite the turnaround time of the order through the lab. Contact Customer Service if you would like a 50% Rush, which will be a charge equal to 50% of your order cost.
  • Holiday Shipping Guidelines 2011: Visit our Holiday 2011 Guidelines page for a complete breakdown of when to place specific order types in order to receive them by Christmas, December 25th. Also listed is the WHCC and UPS Holiday Schedule by date. Easily see when WHCC will be closed for the Holidays and note UPS's pick-up and delivery schedule around the Holidays. We also have sections related to orders shipping to Canada via UPS as well as those shipping Internationally by the USPS.

 
 

Preparing Files for Press Printed Products

Press Products PDF

Need help preparing your files for Press Printed Cards, Boutique Cards, Press Printed Books & Albums, as well as Covers for Books, Albums, CD/DVD Cases, Image Folios, and Image Boxes? Check out our Preparing Files for Press Printed Products PDF that will walk you through how to use our free sizing templates in Photoshop as well as explain bleed, the safe line, where your cards will be trimmed, and how to add borders to cards. Also included are some tips for ordering Press Printed Cards in ROES.

Click here to download the Preparing Files for Press Printed Products PDF

Important Tips for Ordering Press Printed Cards

  • Press Printed Card Quantities: Press Printed Cards are ordered in packs of 25. Use the quantity box under Size Options-Style and Quantity of Cards in the lower left panel of ROES to order multiple identical packs of 25 cards. If you want 50 cards, you will order a quantity of 2 in ROES.
  • Review Your Order in ROES: When placing your order in ROES, please be sure to look over all of the items you've ordered in the Review Order Screen before you actually place the order. Make sure you've ordered the correct paper type, the correct size, and the correct quantity. Also, check the cost of the order. Make sure it is what you're expecting to pay for the order. Lastly, please remember that our Press Printed Cards come in sets of 25 cards - 25 cards equals a quantity of 1, 50 cards a quantity of 2, 75 cards a quantity of 3, etc.
  • Only ONE Card Design per Order: Only one card design can be ordered at a time. If you add more than one card design to an order, you'll receive an error at the end and you'll have to remove the extra card designs and go through the ordering process for each one again.
  • Sizing Files: It is best to have your files sized correctly for the product that you are ordering. Please use our sizing templates for all press products including cards, books and albums and follow the directions in our Preparing Files for Press Printed Products PDF.

 
 

Framed Prints

Framed Prints

Make wall displays easy this holiday season by ordering a Framed Print! We assemble the photographic print into the frame so it is ready to hang on the wall the moment the order arrives!

Choose from black, cherry, bronze or iron 2 inch mouldings, white or onyx 1-1/4 inch mouldings or 2-3/4" toffee crunch and rum raisin mouldings. Frames are available in six sizes - 11x14, 10x20, 12x18, 16x16, 16x20, 20x24 - with a wide variety of print and mat opening options. Mats are available in seven different colors: double white, black, blue brown, cream, dark green and light green. Photographic prints can be ordered as a full image with or without acrylic or with a colored mat with acrylic. Mats are acid free and archival. All frame orders are shipped assembled and complete with hanging hardware via UPS Ground.

With all of our multi-image mat options and a product that arrives to you or your client ready to hang, Framed Prints are a great way to deliver a high-value product with minimal design time for you. Just select your images and drop them into the mat openings in ROES and the finished product arrives at your door ready to deliver.

View all the details for Framed Prints on our website.

 
 

Want more information on all of our products?

All the information you need on all the products we offer is available in our Pricing and Services Guide available at pro.whcc.com.

Pricing and Services Guide

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Interested in becoming a WHCC client?

Fill out our New Client Questionnaire and we'll send you information on opening an account. Don't worry, the process is quick and easy!

Fill out our New Client Questionnaire

White House Custom Colour

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© 2011 White House Custom Colour
2840 Lone Oak Parkway | Eagan, Minnesota | 55121