---
title: "Contact Us"
url: "https://www.whcc.com/contact/"
description: "Help is always easy to find at WHCC, and we value giving our clients the best customer service in the industry. That's why we offer many convenient ways to connect with our friendly staff, including email, phone, and live chat."
updated: "2026-08-19T14:26:17-05:00"
---

# Contact Us

## Contact Us: Got a Question? We’re Here to Help

Whether you’re troubleshooting, planning orders, or just curious, we’re ready to assist.

## We value providing our clients with the best customer service in the industry.

That's why we have many convenient ways to connect with our friendly staff. Choose the option below that works best for you.

### Where is my order?

- [Current Turnaround Times](https://www.whcc.com/ordering/turnaround-times.md)
- [Track your order through production](https://accounts.whcc.com)

### Answers to Commonly Asked Questions

- [Press Printed Card Guidelines](https://www.whcc.com/help/file-prep/press-printed-card-guidelines.md)
- [Troubleshooting Common ROES Issues](https://www.whcc.com/help/ordering/roes-troubleshooting.md)
- [Printing Substrates Product Comparison](https://www.whcc.com/help/product-comparison/print-surface-comparison.md)
- [More Frequently Asked Questions](https://www.whcc.com/help/faqs.md)

### Contact Customer Service

- **Where is my order?** [Track your order online](https://accounts.whcc.com)
- **Email Us:** <hello@whcc.com>
- **Live Chat:** Click on the chat icon in the lower right corner of any page
- **Call Toll-Free:** 1-800-252-5234

### Where is my order?

View the status of your orders, download invoices, and access package tracking details.

[View Order Tracking](https://accounts.whcc.com/orders)

### Schedule a One-on-One Consultation

Our product and industry pros are here to help answer questions on what to sell, how to order, and more.

[Book Your Consult](https://www.whcc.com/consults/)

![An illustration of a lightbulb on a light yellow background](https://whcc-com-prod-images0.imgix.net/images/lightbulb-illustration-on-yellow.jpg?auto=format,compress&cs=srgb&fit=max&w=1000&q=75)

### Help Center

Find answers to common questions along with tutorials and resources.

[Browse Help Articles](https://www.whcc.com/help.md)

## Our Facilities

We are headquartered in Minnesota with several facilities in the Eagan area. Looking for a tour? E-mail us at <hello@whcc.com> to set one up during our off-peak months.

## Join the Team

We are always looking for friendly, hard-working, goal-oriented people who share our values to join us.

[Explore Careers](https://www.whcc.com/careers.md)