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2019 Holiday Shipping Guidelines

The Basics

We do not have any cut-off dates for orders shipping to the United States. However, we do suggest you place your orders as soon as possible and leave some extra time for any possible minor delays that can occur, such as shipping related delays or errors.


It's also important to keep in mind our published in-lab turnaround times for each product as well as the type of shipping included with each product ordered. You can track your orders online or through our iPhone App.


All orders placed on or before the morning of December 23rd, shipping to an address in the United States, can be delivered on Tuesday, December 24th with expedited shipping.


Orders shipping to Canada or other International destinations served by FedEx, UPS or the postal service will need to be placed earlier to allow for additional shipping time.


One-day shipping can be added to orders to help them arrive to you sooner, but remember that adding overnight shipping does not speed up the in-lab time your order takes to get produced, nor does it guarantee your order will ship the same day. One-day shipping only expedites the shipping method once the order is complete. If you need to expedite the in-lab turnaround time of your order, please contact Customer Service to discuss potential options.

Shipping Schedule

Customer Service + Holiday Shipping Schedule

Between December 2nd and December 23rd, Customer Service is available by phone, chat and/or email Monday through Friday from 8am – 6pm CST with additional hours for Saturday and Sunday.

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
December 1WHCC Closed 28am-6pm CST 38am-6pm CST 48am-6pm CST 58am-6pm CST 68am-6pm CST 710am-3pm CST
8Noon-4pm CST 98am-6pm CST 108am-6pm CST 118am-6pm CST 128am-6pm CST 138am-6pm CST 1410am-3pm CST
15Noon-4pm CST 168am-6pm CST 178am-6pm CST
198am-6pm CST
Last morning to order some products in time for Christmas, see below
198am-6pm CST
Last morning to order some products in time for Christmas, see below
208am-6pm CST 2110am-3pm CST
FedEx and UPS will only deliver packages upgraded with Saturday delivery.
22Noon-4pm CST
No packages will ship or be delivered
238am-6pm CST 24WHCC Closed
Christmas Eve
FedEx and UPS will only deliver packages with expedited delivery.
25WHCC Closed
Christmas Day
No packages will ship or be delivered
269am-5pm CST 279am-5pm CST 28WHCC Closed
FedEx and UPS will only deliver packages upgraded with Saturday delivery.
29WHCC Closed
No packages will ship or be delivered
309am-5pm CST 31WHCC Closed
New Years's Eve
FedEx and UPS will only deliver packages with expedited delivery.
January 1WHCC Closed
New Year's Day
No packages will ship or be delivered
29am-5pm CST 39am-5pm CST 4WHCC Closed

Shipping to the U.S.

Based on our production schedule and FedEx and UPS expected transit times, below are the dates you'll want to have your orders placed without adding expedited shipping. Keep in mind this schedule has your orders arriving on Tuesday, December 24th.

Saturday Delivery

If Saturday delivery is available in your area, orders placed with priority one-day shipping will be delivered on Saturdays, including December 21st. Contact us if you need expedited shipping or have questions about the options available to you.

Products to order by the morning
of Wednesday, December 18:

  • Photographic Prints with Photo Greetings on the same order
  • Books + Albums
  • Accordion Mini Books
  • Print Fulfillment Orders with USPS Priority shipping

​Orders to submit by the morning
of Thursday, December 19:

  • Photographic Prints including Finishing Services
  • Fine Art Prints including Finishing Services
  • Photo Greetings only
  • Press Printed Greeting Cards + Boutique Cards + Foil Pressed Cards
  • Address Labels
  • Ornaments
  • CD/DVD + USB Cases
  • Printed DVDs + USB Drives
  • Image Boxes, Wood Boxes and Folios

Products that ship ground

Canvas Prints, Gallery Wraps, Metal Prints, Float Wraps, Standout, Framed Prints, Image Blocks, Acrylic Prints and Image Cubes


These products all ship ground from Minnesota. If you will be ordering one of these products within two weeks before December 25th, view the map below to determine which zone contains the shipping address of your order.

  • 4 Day Ground Zone (Dark Blue) Orders received the morning of December 16th should ship Wednesday, December 18th for delivery by December 24th. Orders received after the morning of December 16th must have upgraded shipping ordered in order to receive the order before Christmas.
  • 3 Day Ground Zone (Light Blue) – Orders received the morning of December 17th should ship Thursday, December 19th for delivery by December 24th. Orders received after the morning of December 17th must have upgraded shipping ordered in order to receive the order before Christmas.
  • 2 Day Ground Zone (Teal) – Orders received the morning of December 18th should ship Friday, December 20th for delivery by December 24th. Orders received after the morning of December 18th must have upgraded shipping to Standard One-Day Shipping or Priority One-Day Shipping in order to receive the order before Christmas.
  • 1 Day Ground Zone (Gray) – Orders received the morning of December 19th should ship Monday, December 23rd for delivery by December 24th. Clients submitting orders after the morning of December 19th should contact Customer Service for options if the order must ship to arrive before Christmas.

Shipping to Canada

FedEx delivery times for orders shipped to Canada will vary depending on your location in Canada. Most major metro areas receive packages in 2-4 shipping days after the order leaves our Minnesota facility. We highly recommend you place any orders needed for Christmas as soon as possible, especially if you are in a rural area. Orders received after Monday, December 16th will most likely not be received in time regardless of your location in Canada. Please contact us if you have any questions about Canada shipping timelines.

Shipping everywhere else

APO/FPO, US Territories or Other Countries

International shipments by the USPS can have wildly varying delivery times, especially during the holidays. We highly recommend you place any orders for these addresses as soon as possible for the best chance of receiving them by December 24th.


APO/FPO:
For most APO/FPO addresses, orders must be received by the morning of Friday, December 6th to meet the USPS shipping deadline. Some APO/FPO addresses have earlier deadlines, please visit the USPS website for info on all of their holiday shipping deadlines.


International + U.S. Territories:
We recommend upgrading to Priority Mail Express International as this will get your order to you as quickly as possible by USPS (3-5 days). The USPS shipping deadline for Priority Mail Express International is December 14th for much of the world. Priority Mail International shipments have a claimed delivery time frame of 6-10 days, but this can and does vary. The Priority Mail International shipping deadline is December 7th for most of the world, but we've found Priority Mail International time in transit to be particularly volatile during the holidays. Please visit the USPS website for info on all of their holiday shipping deadlines.