Privacy Policy

Effective Date: July 30, 2025

This summary provides a quick overview of how we handle your data. Please read the full policy for complete details.

White House Custom Colour respects your privacy. We collect information to fulfill your orders, improve our services, and provide support. This includes basic account info, order history, and any photos you upload. We may use that data to suggest relevant products or services, and we may share it with trusted vendors who help us operate—like cloud providers, email services, or shipping carriers.

We don’t sell your data, and you can opt out of marketing personalization. Questions? Just email us at hello@whcc.com.

White House Custom Colour ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including photos and other content you submit, in accordance with U.S. state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA), and others.

Information We Collect

We collect the following categories of personal information:

  • Identifiers: Name, business name, email address, billing and shipping addresses, phone number, and any other information you enter into forms on our website
  • Commercial Information: Purchase history, order details
  • Internet/Network Activity: IP address, browser type, pages visited, interaction data
  • Photos and Image Files: uploaded to our service, including but not limited to those used for placing an order, designing products, or saving to a project for future or additional use
  • Geolocation Data: If included in uploaded files
  • Payment Information: Processed securely by third-party providers

How We Use Your Information

We use your personal information to:

  • Fulfill orders, including storing and printing submitted images
  • Communicate with you about your order
  • Provide customer service
  • Improve website functionality and services
  • Detect and prevent fraud or misuse

Uploaded images are used to fulfill your order and to help us improve our services and user experience. This may include using information about the type of photography in your images (e.g., landscape, portrait, wedding) to suggest relevant products or personalize future communications. We do not use uploaded images for unrelated marketing, external advertising, or third-party purposes.

Sharing and Disclosure

We do not sell your personal information. We may share it with:

  • Shipping carriers
  • Cloud storage and hosting providers that support our infrastructure and store personal information, including uploaded images
  • Analytics, email, and marketing service providers to support our internal efforts, with the option to opt out where applicable
  • Customer service and support platforms that assist in responding to your inquiries
  • Legal or regulatory authorities if required by law

All vendors are bound by contracts requiring confidentiality and data protection.

Data Retention

We retain personal and order data as long as needed to maintain order history, support customer service inquiries, and ensure account continuity. Uploaded images may be removed after order fulfillment, while previews may be stored to support project continuity and account features.

Your Privacy Rights

Depending on your state of residence, you may have the following rights:

  • Access: Request what data we hold and how it’s used
  • Delete: Request deletion of your personal data, including uploaded images
  • Correct: Request corrections to inaccurate data
  • Opt-Out: Opt out of the sale or sharing of personal data (if applicable)
  • Limit Use: Restrict the use of sensitive data
  • Non-Discrimination: Exercise your rights without discrimination

To exercise these rights, email hello@whcc.com. We aim to respond to verified requests within 45 days, as required by applicable law. If we deny your privacy request, you may appeal the decision by emailing us with the subject line “Privacy Request Appeal.” We will review and respond to appeals within the timeframe required by applicable law.

Do Not Sell or Share My Personal Information

We may use your personal information for cross-context behavioral advertising based on your activity on our website and ordering behavior. This may include advertising on external platforms. You have the right to opt out of this type of data sharing. To exercise this right, email hello@whcc.com. We honor Global Privacy Control (GPC) signals where required by law.

Cookies and Tracking Technologies

We use cookies, web beacons, and other similar technologies to improve your browsing experience, understand usage patterns, and deliver relevant advertising. Cookies help us recognize your device, store your preferences, and personalize content. Some cookies are necessary for the website to function properly, while others help us analyze performance or support marketing through platforms like Google or Meta.

You can control or disable cookies using your browser settings. We also honor Global Privacy Control (GPC) signals where required by law.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including image files, during upload, storage, and deletion.

Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy periodically. We will post the updated version with an effective date at the top of this page.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

Email: hello@whcc.com
Mail: 2840 Lone Oak Parkway, Eagan, MN 55121
Phone: 651-646-8263