My Account FAQ's

Can I update my address online?

No. You will have to call or email us to update your shipping or billing address.

Can I update my email address online?

Yes. Once logged in, click on “Account Info.” There you will find a link to update your email address. This is the email address where all order confirmations and email correspondence will be sent.

Can I update my credit card online?

Yes. Once logged in, click on “Account Info”. There you will find a link to update your credit card.

How can I track my order status?

Once logged in, there is a list of recent orders on the right. There it will provide you with the most up to date status of your order. Click on the order number to see all of the tracking information. For tracking while on the go, download the WHCC iPhone App.

How can I cancel an order?

Once logged in, click on the order number you need to cancel under “Recent Orders” on the right of the screen. Then, you’ll see an Order Cancellation Form on the left. The Order Cancellation Form will let you know if you are able to cancel your order or if it’s too late to cancel your order (if we already started working on it).

What forms of payment do you accept?

We accept MasterCard, Visa, American Express, and Discover. Each order is charged to your credit card at the time it is completed and shipped.

Do you have a yearly requirement that needs to be met in order to be a client?

No. But we do have a $16 minimum requirement per order. If your order does not reach $16, we will charge you a minimum order charge to make your order $16.